Terms of Service
Effective Date: January 1, 2025
Last Updated: January 1, 2025
User Agreement Summary
By accessing or using DocCentral.AI's platform and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms constitute a legally binding agreement between you and DocCentral.AI.
1. Access & Use
Eligibility
You must be at least 18 years old and have the legal capacity to enter into contracts. Organizations must have proper authorization to use our services.
Acceptable Use
- • Use the platform only for legitimate business purposes
- • Comply with all applicable laws and regulations
- • Respect intellectual property rights
- • Do not attempt to breach security measures
- • Do not use the service for illegal activities
Prohibited Activities
- • Fraudulent or illegal activities
- • System interference or hacking
- • Unauthorized data access
2. Account Responsibility
You are responsible for:
- • Maintaining the confidentiality of your account credentials
- • All activities that occur under your account
- • Providing accurate and up-to-date information
- • Notifying us immediately of any unauthorized use
- • Ensuring your team members comply with these terms
3. Payment Terms
Billing: Subscription fees are billed in advance on a monthly or annual basis as selected. All payments are non-refundable unless otherwise specified.
Payment: Payment is due upon receipt of invoice. Late payments may result in service suspension.
Refunds: Refunds are provided according to our refund policy, typically within 30 days of initial purchase.
Price Changes: We reserve the right to modify pricing with 30 days advance notice.
- • 30-day notice for plan changes
- • Late payment fees may apply
4. Intellectual Property
Our IP: DocCentral.AI retains all rights to the platform, software, trademarks, and proprietary technology. Users retain ownership of their uploaded documents and data.
Your Content: You retain full ownership of documents and data you upload to our platform.
License: We grant you a limited, non-exclusive license to use our platform during your subscription period.
5. Limitation of Liability
DocCentral.AI's liability is limited to the maximum extent permitted by law. We are not liable for:
- • Indirect, incidental, or consequential damages
- • Loss of profits, data, or business opportunities
- • Service interruptions or technical issues
- • Third-party actions or content
Maximum Liability: Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.
Important: We are not liable for indirect, incidental, or consequential damages.
6. Termination
By You: You may terminate your account at any time through your account settings or by contacting support.
By Us: We may terminate or suspend your account for violation of these terms or non-payment.
Effect: Upon termination, your access will cease and we may delete your data according to our data retention policy.
- • Data export for 30 days post-termination
- • No refunds for prepaid services
- • Immediate suspension for policy violations
Survival: Provisions regarding liability, indemnification, and intellectual property survive termination.
7. Governing Law & Jurisdiction
These terms are governed by the laws of Delaware, United States, without regard to conflict of law principles.
Any disputes will be resolved in the state or federal courts located in Delaware. You consent to the jurisdiction of these courts.
Arbitration: For disputes under $10,000, binding arbitration may be required as an alternative to court proceedings.
8. Legal Questions & Contact
For questions about these Terms of Service, please contact our legal team:
Legal Department
DocCentral.AI Legal Team
123 Business Ave, Suite 100
San Francisco, CA 94107
Phone: +1 (555) 123-4567
We will respond to legal inquiries within 5 business days. For general support questions, please use our standard support channels.