Privacy Policy
Last updated: June 3, 2025
Introduction
DocCentral.AI is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our services. We comply with applicable data protection laws in the United States and applicable international data protection regulations, including GDPR where applicable.
What Data We Collect
Personal Information
- • Name, email address, phone number
- • Company name and job title
- • Billing and payment information
- • Identity verification documents for notarization services
Account Information
- • Login credentials and authentication data
- • User preferences and settings
- • Document metadata and workflow configurations
- • Integration settings for SAP and other systems
Usage Data
- • Platform usage analytics and performance metrics
- • IP addresses, browser information, and device data
- • Document processing logs and audit trails
- • Feature usage patterns and system interactions
How We Use Your Data
Service Improvement
Analyze usage patterns to enhance platform functionality, optimize document workflows, and develop new features.
Legal Compliance
Maintain audit trails, comply with regulatory requirements, and fulfill legal obligations for document retention.
Communication
Send service updates, security notifications, billing information, and relevant product announcements.
Security & Fraud Prevention
Monitor for suspicious activity, prevent unauthorized access, and maintain platform security integrity.
Data Storage & Security
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption standards.
Data Centers
Data is stored in SOC 2 Type II certified data centers with multi-factor authentication and access controls.
Retention Policy
Personal data is retained for the duration of your account plus 7 years for legal compliance, unless longer retention is required by law.
Sharing with Third Parties
Service Providers
We share data with trusted vendors for cloud hosting, payment processing, and customer support services under strict confidentiality agreements.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights and the safety of our users and partners.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the business transaction with appropriate safeguards.
Cookies & Tracking
We use essential cookies to perform functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings. You can manage cookie preferences through your browser settings.
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