Cookie Policy
Last updated: June 3, 2025
What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our site, and enabling certain functionality. This policy explains how DocCentral.AI uses cookies and similar technologies.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
- • Authentication and login status
- • Security and fraud prevention
- • Load balancing and performance
- • Basic site functionality
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- • Page views and user journeys
- • Feature usage and performance metrics
- • Error tracking and debugging
- • Site optimization insights
Preference Cookies
These cookies remember your choices and preferences to provide a more personalized experience.
- • Language and region settings
- • Theme and display preferences
- • Form data and user inputs
- • Customized dashboard layouts
Marketing Cookies
These cookies track your activity across websites to deliver more relevant advertising and measure campaign effectiveness.
- • Targeted advertising and retargeting
- • Social media integration
- • Campaign performance tracking
- • Cross-site behavior analysis
Specific Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _session_id | User session management | Session | Essential |
| _csrf_token | Security protection | Session | Essential |
| _ga | Google Analytics tracking | 2 years | Analytics |
| _gid | Google Analytics session | 24 hours | Analytics |
| user_preferences | User settings and preferences | 1 year | Preference |
| _fbp | Facebook Pixel tracking | 3 months | Marketing |
Third-Party Cookies
We also use third-party services that may set their own cookies. These include:
Google Analytics
Provides website analytics and user behavior insights to help us improve our service.
View Google's Privacy Policy →Intercom
Powers our customer support chat widget and helps us provide better customer service.
View Intercom's Privacy Policy →HubSpot
Manages our marketing automation, lead tracking, and customer relationship management.
View HubSpot's Privacy Policy →Facebook Pixel
Tracks conversions and helps us deliver relevant advertising on Facebook and Instagram.
View Facebook's Privacy Policy →Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings. Most browsers allow you to:
- • View and delete existing cookies
- • Block cookies from specific sites
- • Block third-party cookies
- • Clear all cookies when you close the browser
- • Receive notifications when cookies are set
Cookie Consent Manager
When you first visit our website, you'll see a cookie consent banner that allows you to:
- • Accept all cookies
- • Reject non-essential cookies
- • Customize your cookie preferences
- • Learn more about each cookie category
Note: Disabling certain cookies may affect the functionality of our website and limit your user experience.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- • Posting the updated policy on our website
- • Updating the "Last updated" date at the top of this policy
- • Sending email notifications for significant changes
- • Displaying prominent notices on our website
We encourage you to review this policy periodically to stay informed about how we use cookies.
Questions About Cookies
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Privacy Team
Mailing Address
We typically respond to privacy inquiries within 2-3 business days. For technical support questions, please use our standard support channels.